Privacy Policy
Last updated: 18 August 2026
1. About this policy
The Run Collective Ltd ("we", "us", "our") respects your privacy and protects your personal
information.
This Privacy Policy explains how we collect, use and protect your personal information when
you visit our website, contact us, submit an enquiry or apply to become a coach.
The Run Collective Ltd is registered in England and Wales under company number 17390033.
For questions about this policy, contact us at hannah@theruncollective.org
2. Information we collect
We may collect:
● Name
● Email address
● Telephone number
● Company name and job title
● Location
● Information about your organisation and requirements
● Information provided in service enquiries
● Information provided in coach applications
● Other information you choose to provide
We may also collect technical information such as your IP address, browser type, device
information and pages visited.
3. How we use your information
We use your information to:
● Respond to enquiries
● Provide our services
● Plan and deliver running experiences and programmes
● Process coach applications
● Communicate with you about our services
● Improve our website and services
● Understand website usage
● Maintain website security
● Meet legal and regulatory requirements
We only use your information where we have a lawful basis under applicable data protection
law.
4. Marketing
If you choose to receive marketing communications from us, we may contact you about The
Run Collective, our services, events and updates.
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
We do not sell your personal information.
5. Who we share your information with
We may share your information with trusted suppliers that help us operate our business and
website, including:
● Website and technology providers
● Form providers
● Email and communication providers
● Analytics providers
● IT and security providers
● Professional advisers where necessary
Our website and forms are operated through Squarespace. Squarespace may process personal
information on our behalf.
We may also disclose information where required by law.
6. How long we keep your information
We keep personal information only for as long as necessary for the purpose it was collected,
including where required for legal, accounting or reporting purposes.
When information is no longer required, we will securely delete or anonymise it.
7. Cookies
Our website uses cookies and similar technologies to operate the website,
remember preferences and understand how visitors use the site.
Some cookies are essential. We may also use optional analytics or other non-essential cookies.
Where required, we will ask for consent before using non-essential cookies. You can manage
your cookie preferences through our website.
8. International data transfers
We operate internationally and use third-party technology providers. Your personal information
may therefore be processed outside the UK.
Where this happens, we take appropriate steps to protect your information in accordance with
applicable data protection law.
9. Your rights
Depending on the circumstances, you have rights to:
● Request access to your personal information
● Correct inaccurate information
● Request deletion of your information
● Request restriction of how we use your information
● Object to certain uses of your information
● Withdraw consent where we rely on consent
To exercise your rights, contact us at [email address].
You can also complain to the Information Commissioner's Office (ICO) if you believe your
personal information has not been handled appropriately.
10. Keeping your information secure
We take reasonable measures to protect your personal information from loss, misuse,
unauthorised access, alteration or disclosure.
No online system can be guaranteed to be completely secure.
11. Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
12. Contact us
The Run Collective Ltd
Company number: 17390033
Email: hannah@theruncollective.org